Showroom Sales Cooordinator
| Job Category: | Sales/Marketing |
| Level: | Mid |
| No. of Vacancy/s: | 02 |
| Employment Type: | Full Time |
| Job Location: | Kathmandu |
| Salary: | Negotiable |
| Education Level: | Bachelor’s Degree |
| Working Experience: | 1 – 2 years |
Key Responsibilities
- Welcome and assist customers visiting the showroom in a professional and friendly manner.
- Understand customer requirements and provide appropriate information about products, features, pricing, availability, and offers.
- Support the sales team in generating leads, handling inquiries, and converting prospects into customers.
- Coordinate day-to-day showroom sales activities and ensure smooth workflow among sales staff and other departments.
- Maintain accurate records of customer inquiries, leads, quotations, orders, sales, and follow-ups.
- Follow up with prospective customers through phone calls, messages, or other appropriate communication channels.
- Prepare quotations, sales orders, invoices, and other sales-related documents as required.
- Coordinate with the sales, inventory, accounts, and delivery teams to ensure timely processing of customer orders.
- Monitor product availability and coordinate with relevant departments regarding stock requirements and customer commitments.
- Assist in achieving monthly and annual sales targets by supporting sales activities and following up on pending opportunities.
- Maintain and update customer databases and ensure proper documentation of customer interactions.
- Handle customer questions, concerns, and complaints professionally and coordinate with the appropriate department for resolution.
- Maintain a clean, organized, and customer-friendly showroom environment.
- Ensure that product displays, promotional materials, price lists, and other showroom information are properly maintained and updated.
- Prepare daily, weekly, and monthly sales and showroom activity reports for management.
- Monitor sales performance, pending leads, customer follow-ups, and order status.
- Assist in organizing showroom promotions, product launches, sales campaigns, and customer engagement activities.
- Coordinate with management and team members to ensure compliance with company sales policies and procedures.
- Perform other sales coordination and administrative duties assigned by management.
Job Requirements
- Bachelor’s Degree in Management, Business Administration, Marketing preferred. Candidates currently pursuing a Bachelor’s degree with relevant experience will also be considered.
- Minimum 1–2 years of experience in sales, showroom operations, customer service, or a related position.
- Experience in showroom sales or retail operations will be an added advantage.
- Good knowledge of MS Office, particularly MS Excel and Word.
- Familiarity with CRM, POS, inventory, or sales management software will be an advantage.
- Excellent communication and interpersonal skills.
- Strong customer service and relationship-building skills.
- Good negotiation, persuasion, and follow-up skills.
- Strong organizational and time-management abilities.
- Ability to work under sales targets and meet deadlines.
- Positive attitude, professional appearance, and customer-oriented approach.
- Ability to work effectively both independently and as part of a team.
- Two-wheeler with a valid driving license will be an added advantage.